At SST Pro, your learning experience is our highest priority. Whether you are facing a technical issue, need guidance with a course, or want clarification about your purchase, our Help & Support team is here to assist you at every step.
1. How We Support You
We provide complete support for all learners through multiple channels:
✔ Technical Support
For issues related to:
Course access not showing
Login or password problems
Video loading or playback errors
Online test/quiz access
PDF download issues
✔ Course Guidance
Our team can help you with:
Choosing the right computer course
Understanding course structure
Learning resources and study materials
Certificate-related guidance
✔ Billing & Payment Queries
We assist with:
Payment confirmation issues
Failed or pending transactions
Refund or cancellation queries
Invoice or billing questions
2. Contact Us Anytime
If you need help, reach out to us through any of the following:
📧 Email Support
admin@sstpro.in
(Available 7 days a week)
📞 Phone/WhatsApp Support
Get quick help for urgent issues.
📨 Contact On: 9777574552
Also you can submit your query directly on the website. Our support team will respond within 24–48 hours.
3. Self-Help Resources
Before contacting support, you may explore our self-help sections:
🔧 Troubleshooting Guides
Step-by-step solutions for common problems like:
Course not loading
Certificate not generated
Quiz not opening
Password reset
📚 FAQs (Frequently Asked Questions)
Find quick answers related to:
Course enrollment
Access duration
Payment issues
Certificate downloads
Refunds & policies
🎓 Student Dashboard Guide
A complete guide to help you:
Navigate your account
Track course progress
View test results
Download certificates
4. Response Time
We aim to resolve all queries as quickly as possible:
General Queries: Within 24 hours
Technical Issues: Within 24–48 hours
Billing/Refund Requests: Within 5–7 business days
We truly appreciate your patience while we work to resolve your issue.
5. Our Commitment to Learners
At SST Pro, we believe every learner deserves:
Smooth access to courses
Clear communication
Fast resolution of problems
A supportive and friendly learning environment
Your success is our success.
Need Help? We’re Here for You.
If you ever face any difficulty, remember—help is just a message away.
Reach out anytime, and our dedicated support team will make sure your learning journey stays smooth and rewarding.